1. How do I make a deposit into my account?

    Click on “My Account” and then the “Deposit” button in the column on the left. You can then select your preferred payment method.


  2. How long will it take for my deposit to be approved?

    With most payment methods, your deposit will be approved instantly. In the case of bank transfer, approval can take up to 7 days to be received from your bank, at which point we will credit your account.


  3. Which deposit methods do you have available?

    Please click Payment Methods in the top menu of any page  to see all of the payment methods available to you.


  4. Which credit/debit cards do you accept? accepts all Visa and Mastercard/Maestro Credit and Debit cards as depositing methods, although there are restrictions on withdrawals from Mastercard/Maestro cards.


  5. Will I be charged any fees when depositing into my account?

    This can vary depending on your chosen deposit method. Some methods are free and others come with a small fee. Please check the available methods in the cashier to see all of the methods available to you and their fees.


  6. What is the minimum/maximum amounts that I can deposit at a time?

    The minimum deposit amount is €10 or your currency equivalent and the maximum deposit amount is €5000 per day or your currency equivalent.


  7. Is there a way for me to set daily, weekly and monthly deposit limits? 

    Yes, you can set daily, weekly or monthly deposit limits by contacting Customer Support.


  8. How do I make a deposit from my bank account?

    Simply click on the “Deposit” option under “My Account”. Then follow the instructions on the screen.


  9. Is there a weekly limit on how much I can deposit into my website account using my credit card? 

    The maximum amount you can deposit in one day is €5000.