- Where do I find what promotions are in offer?
You can view all current offers by clicking on our CasinoLuck.com promotions tab.
- Can I play all the website games when I take a bonus, or are there any restrictions on which games I can play?
Please check the terms and conditions for the bonus. Feel free to contact our Customer Support Team if you are in any doubt.
- How do I check that I have met the requirements for a promotion?
You can check your progress by clicking on "My Account" then on “Available Bonuses” on the left hand side. You will then need to choose “casino”.
- Are there any reasons why I may not be approved for a promotion?
Some of the promotions are only available to customers from certain countries and customers using specific payment methods. There may also be restrictions for any linked accounts and misuse of CasinoLuck.com. For further advice, please contact our Customer Support Team.